Welcome. This introduction presents our Privacy Policy and explains how we protect your data in France. We describe what information is collected, why it is collected, and what rights you have. Please read the full Privacy Policy carefully to understand the processing, retention and security measures applied on our site.
Information we collect
We collect various types of information to ensure the proper operation of the service and to enhance your experience. This includes personal data (name, e‑mail address), login details, preferences and technical data related to your device. See our Privacy Policy to learn how this information is used, stored and protected in accordance with applicable French law.
How we collect your information
We collect your information in several ways: directly when you create an account or contact support, automatically via cookies and server logs, and sometimes from authorised third‑party sources. These data include contact details, login identifiers and technical data. For more details on purposes and retention, see our Privacy Policy.
How we use your information (and legal basis)
We use your information to provide and improve our services, manage your account, personalise your experience and comply with our legal obligations. The legal bases include performance of a contract, consent, legal obligations and our legitimate interests. For more details on purposes and retention periods, see our full Privacy Policy.
How we share your information
We share your information only when necessary: with technical providers acting as processors for hosting, payments and customer support, with business partners to provide requested services, or where required by law. Data may be pseudonymised or aggregated. For full details on recipients and safeguards, see our Privacy Policy.
Cookies and tracking technologies
We use cookies and similar technologies to improve your experience, analyse traffic and personalise content and advertising. You can manage your preferences via your browser settings or our consent tool. For more information on cookie types and their purposes, see our Privacy Policy and the options provided on the site.
Data retention
We retain your data only for as long as necessary for the purposes set out in our Privacy Policy. Retention periods vary by category (accounts, transactions, logs): from a few months to several years to comply with legal obligations and prevent fraud. We apply data minimisation and regular deletion or anonymisation procedures and keep data securely.
Data security
Data security is at the core of our service. We protect your information through encryption, strict access controls, regular audits and incident response plans. Backups and continuous monitoring reduce risks. For detailed technical and organisational measures, see our Privacy Policy.
Your privacy rights and choices
You have clear rights: access, rectification, erasure, restriction, portability and objection, as well as the right to withdraw your consent. To exercise these rights, contact our Data Protection Officer or use the privacy and cookie settings on the site. See our Privacy Policy for precise procedures and timeframes.
International data transfers
When we transfer data outside the European Union, we apply appropriate safeguards such as standard contractual clauses, security assessments and technical measures (encryption, pseudonymisation). Recipients are bound by contractual obligations. For more details on transfers and safeguards, see our Privacy Policy available on the site and contact us if needed.
Children’s privacy
We take children’s privacy very seriously. Our site is not intended for minors and we do not knowingly collect their personal data. If we discover information concerning a minor, we will delete it promptly. For any parent or guardian wishing to know more, see our Privacy Policy which explains the measures taken and the procedures for immediate removal.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be published on the site with the date of update and, where changes are significant, we will notify users by e‑mail or notification. Please check the Privacy Policy regularly to stay informed of our data processing practices and your rights.
