Welcome. This introduction outlines our Privacy Policy and explains how we protect your data in France. We describe what information is collected, why it is collected, and what rights you have. Please read the full Privacy Policy carefully to understand how data is processed, retained and which security measures are applied on our website.
Information we collect
We collect several types of information to ensure the proper operation of the service and to improve your experience. This includes personal data (name, e‑mail address), login credentials, preferences and technical data related to your device. Consult our Privacy Policy to learn how this information is used, stored and protected in accordance with applicable French laws.
How we collect your information
We collect your information in several ways: directly when you create an account or contact support, automatically via cookies and server logs, and sometimes from authorized third‑party sources. These data include contact details, login identifiers and technical information. For more details on purposes and retention, consult our Privacy Policy.
How we use your information (and legal basis)
We use your information to provide and improve our services, manage your account, personalise your experience and comply with legal obligations. The legal bases include performance of the contract, consent, legal obligations and our legitimate interests. For more details on purposes and retention periods, consult our full Privacy Policy.
How we share your information
We share your information only when necessary: with technical providers acting as processors for hosting, payments and customer support, with business partners to deliver requested services, or when required by law. Data may be pseudonymized or aggregated. For full details on recipients and safeguards, consult our Privacy Policy.
Cookies and tracking technologies
We use cookies and similar technologies to improve your experience, analyze traffic and personalise content and advertising. You can manage your preferences via your browser settings or our consent tool. For more information on cookie types and their purposes, consult our Privacy Policy and the options available on the site.
Data retention
We retain your data only for as long as necessary for the purposes set out in our Privacy Policy. Retention periods vary by category (accounts, transactions, logs): from a few months to several years to meet legal obligations and prevent fraud. We apply data minimization and regular deletion or anonymization procedures and ensure secure storage.
Data security
Data security is central to our service. We protect your information through encryption, strict access controls, regular audits and incident response plans. Backups and continuous monitoring mitigate risks. For detailed technical and organizational measures, consult our Privacy Policy.
Your privacy rights and choices
You have clear rights: access, rectification, deletion, restriction, portability and objection, as well as the right to withdraw consent. To exercise these rights, contact our Data Protection Officer or use the privacy and cookie settings on the site. Consult our Privacy Policy for the procedures and exact timeframes.
International data transfers
When we transfer data outside the European Union, we implement appropriate safeguards such as standard contractual clauses, security assessments and technical measures (encryption, pseudonymization). Recipients are bound by contractual obligations. For more details on transfers and safeguards, consult our Privacy Policy on the site and contact us if required.
Children's privacy
We take children's privacy very seriously. Our site is not intended for minors and we do not knowingly collect their personal data. If we become aware of information concerning a minor, we promptly delete it. For parents or guardians seeking more information, consult our Privacy Policy which explains the measures taken and the procedures for immediate removal.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on the site with the update date and, when changes are significant, we will notify users by e‑mail or notification. Check the Privacy Policy regularly to stay informed of data processing practices and your rights.
